Terms of purchase

Shipping method

Contrareembolso

Orders are processed on the first working day following their completion. Delivery times are calculated in working days and may be altered by local or national holidays.

Please note that if the chosen payment method is bank transfer, we will not be able to ship your order until we receive confirmation of the transfer.

MuralDecal.com reserves the right to vary the delivery method and company by which this is carried out, independent of that which is set forth in these conditions, provided that such action is in no way detrimental to the client.

Delivery times can be extended in exceptional cases, such as lack of material, a high volume of orders, or delays caused by local or national holidays.

Since November 2020, we are shipping only to UK, USA, Spain (mainland and Balearic Islands), Portugal, France, Belgium, Netherlands, Luxembourg, Germany, Austria, Italy, Switzerland, and Canada.

Table of the possible modes of shipping and delivery time

DESTINATION Delivery Time Shipping costs according to the amount of the order
Less than 60€ More than 60€
UK 5 to 7 working days* 11€ FREE
France and Italy 3 to 5 working days* 7€ FREE
Overseas France: Reunion Islands, Guadeloupe, French Guiana, Martinique, Mayotte 4 to 7 working days* 25€
France derogation: Corsica 4 to 7 working days* 11€ FREE
Derogation Italy: Sicily, Calabria and Sardinia 4 to 7 working days* 11€ FREE
Belgium, The Netherlands, Luxembourg, Germany, Austria and Switzerland 5 to 7 working days* 7€ FREE
United States (USA) 4 to 7 working days* 15€ FREE
Canada 4 to 7 working days* 25€

*In times of high demand, deliveries may take up to 8 working days.

DESTINATION Delivery Time Shipping costs according to the amount of the order
Less than 30€ More than 30€
SPAIN AND PORTUGAL (mainland and Balearic Islands) 24/72h. Labour* 5€ FREE

*In times of high demand, deliveries may take up to 6 working days.

UNITED KINGDOM - UK

Delivery Time: Between 7 y 5 working days, depending on destination (in times of high demand, shipments may take up to 8 working days).

Shipping price: 11€ (free shipping on orders over 60€).

Shipping method: UPS - Fedex


UNITED STATES - USA

Delivery Time: Between 5 y 7 working days, depending on destination (in times of high demand, shipments may take up to 8 working days).

Shipping price: 15€ (free shipping on orders over 60€).


FRANCE AND ITALY

Delivery Time: 3 to 5 working days, depending on the destination (in times of high demand, shipments may take up to 8 working days).

Shipping price: 7€ (free shipping on orders over 60€).

Shipping method: UPS - Fedex


OVERSEAS FRANCE

Shipments to Reunion Islands, Guadeloupe, French Guiana, Martinique and Mayotte are subject to the following conditions:

Delivery Time: 3 to 5 working days, depending on the destination (in times of high demand, shipments may take up to 8 working days).

Shipping price: 25€

Shipping method: UPS - Fedex


FRANCE DEROGATION: CORSICA

Deliveries to the island of Corsica are subject to the following conditions:

Delivery Time: 3 to 5 working days, depending on the destination (in times of high demand, shipments may take up to 8 working days).

Shipping price: 11€ (free shipping on orders over 60€).

Shipping method: UPS - Fedex


EXCEPCIONES ITALIA

Deliveries to Sicily, Calabria and Sardinia are subject to the following conditions:

Delivery Time: 3 to 5 working days, depending on the destination (in times of high demand, shipments may take up to 8 working days).

Shipping price: 11€ (free shipping on orders over 60€).

Shipping method: UPS - Fedex


BELGIUM, THE NETHERLANDS, LUXEMBOURG, GERMANY, AUSTRIA AND SWITZERLAND

Delivery Time: 5 to 7 working days, depending on the destination (in times of high demand, shipments may take up to 8 working days).

Shipping price: 7€ (free shipping on orders over 60€).

Shipping method: UPS - Fedex


CANADÁ

Delivery Time: 5 to 5 working days, depending on the destination (in times of high demand, shipments may take up to 8 working days).

Shipping price: 25€ (free shipping on orders over 60€).

Shipping method: UPS - Fedex


SPAIN AND PORTUGAL (MAINLAND AND BALEARIC ISLANDS)

Delivery Time: 24/72 hours on working days (in times of high demand, shipments may take up to 6 working days).

Shipping price: 5€ free shipping on orders over 30€).

We do not ship to the Canary Islands, Ceuta and Melilla.

Shipping method: UPS - Fedex - Correos

Based on the purchase contract concluded between the user and Banner Imagen S.L. (MuralDecal.com), the data provided by the user through this form will be incorporated into databases for which Banner Imagen S.L., with VAT number ESB22348015 and headquarters at Pol gono Monz , Ronda Industria, C/Interior Nave 13, 22006 HUESCA (Spain), is fully and exclusively responsible. The purpose of collecting data on this form is to facilitate the processing of orders, user profiling, and the sending of commercial offers by email (2 to 3 monthly shipments) about products and/or services that may be of interest to our customers. Banner Imagen S.L. commits not to make data transfers or international transfers, except in cases of legal obligation. You have the right of access, rectification and deletion, as well as other rights, as indicated in the privacy policy, at the email info@mural.com.